We’ve had Comcast cable TV and internet now for six months. When we moved here in February earlier this year, I signed up for Comcast’s 6-month promotion for their cheapest TV package and 16 mbps internet speed for $69 per month. There are actually some surcharges to that and the total costs are around $90 per month ($9 for the HD box, $3 for the cable modem, etc).
I find that Comcast can be very unclear about their pricing structure. I’ve called them a couple of times asking what the regular price will be after these first six months and got different answers. The monthly bills I receive are just hilariously complicated; the first one in February was completely wrong and even the Comcast person on the phone did not understand what was meant with the different figures and charges listed. Unlike Dish Network, which clearly states in their ads what the promotional price and regular price is, with Comcast you really need to dig and read fine print to find out what the regular price will be after your promotion ends. It’s all very sneaky. It turns out that starting this month our monthly Comcast bill would go up to about $135.
That’s really too much. We hardly watch any TV besides the basic local channels (ABC, CBS, NBC, etc) which are free with antenna (and in crystal clear HD too). We get about 100 channels in our Comcast TV package and only watch a handful of them. In fact, there are some I’d really like to have but those are not included. I’d like to have SyFy Channel and NASA TV, but those are in the next package up, with 70 more channels. I really wish one could just pick the channels you wanted and pay for those. I refuse to pay an additional $20 per month just to get SyFy and NASA. NASA TV especially should be included; it’s a public channel paid for by taxpapers and you can even watch it for free online!
I’ve read a few times that you can call Comcast and negotiate about the price. I can’t believe this is common practice here in the United States. I’ve haggled on the price of souvenirs in Egypt and India, but never on that of my cable television bill. But apparently it’s quite normal to call your TV provider here, tell them you will leave if they don’t lower your monthly costs and they’ll give you an offer. I called them this morning and told them that I wanted to cancel my TV package and just have internet. Immediately they had another promotion to offer that I could take advantage of. For just $69 per month I can continue to have the same TV and internet service for the next 12 months. With surcharges this comes down to the same price I’ve been paying per month. It’s not really an option to cancel TV and keep internet, because that would be about the same price. It’s really a ‘buy one get one free’ deal. *sigh*
So now we’ll have Comcast for another 12 months and I’ll have to watch my SyFy shows online. Not all shows are available online for free, but I’ve figured that buying those that are not free is still cheaper than paying for the next package at Comcast. Comcast really needs get their act together. More and more people are canceling their cable TV since websites like Hulu are offering TV shows online. I would pay Comcast the same for less channels if I could pick which ones I wanted. I know it should be possible technically, they’re just trying to hang on to the old ways for as long as they can.